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 教學綱要 
部別 : 日間部學士班114學年度第1學期 列印日期 : 2025/08/30
科目名稱 : 實用飯店英語 (Practical Englist for Hospitality)開課班級 : 日大學通識學  分 : 2.0授課時數 : 2.0
授課教師 : 周晏安必選修 : 必修  
1.教學目標
English for Hotel is a multimedia course designed to provide a course of interactive materials for hospitality students preparing for hotel internship or employment. Each unit covers a particular area of a hotel’s daily business, e.g. checking in and checking out, talking about rooms and hotel equipment, hotel services such as food and drink, discussing activities, giving advice, dealing with complaints etc. The course will help students better prepare for their work experience and internship/placement. 
2.教學綱要
After successful completion of this course, students will be able to:
• Improve their ability to communicate with hotel/restaurant guests and other staff.
• Learn the vocabulary of all the main areas in the hospitality field.
• Gain confidence in using English in the hotel or the restaurant environment. 
3.教科書
1書名 : Collins: Hotel and Hospitality English (9789574455
300) 
出版日期 : 年 月 
作者 : Seymour, Mike 出版社 : HarperCollins Publisher (書林) 版本 :  
無參考書資料。
※請遵守智慧財產權觀念,依著作權法規定,教科書及教材不得非法影印與使用盜版軟體。
5.教學進度表
週次日期內容授課教師備註
1
2025/09/14─2025/09/20
Class Orientation 周晏安  
2
2025/09/21─2025/09/27
Unit 1 Meeting the Hotel staffs 周晏安  
3
2025/09/28─2025/10/04
Unit 2 Hotel Amenities
Unit 3 Family-Friednly Lodging 
周晏安  
4
2025/10/05─2025/10/11
Unit 4 Valet service
Unit 5 The guest Room Types 
周晏安  
5
2025/10/12─2025/10/18
Unit 6 Making a room reservation
Unit 7 Checking in 
周晏安  
6
2025/10/19─2025/10/25
Unit 8 Loyalty Programs 周晏安  
7
2025/10/26─2025/11/01
Review & Quiz 1 周晏安  
8
2025/11/02─2025/11/08
Mid-term written Exam 周晏安  
9
2025/11/09─2025/11/15
Unit 9 Concierge
Unit 10 Airprot transfers 
周晏安  
10
2025/11/16─2025/11/22
Unit 11 Evacuation
Unit 12 Responding a requests
 
周晏安  
11
2025/11/23─2025/11/29
Unit 13 Reservation Problems
Unit 14 Responding to complaints 
周晏安  
12
2025/11/30─2025/12/06
Unit 15 Hotel safety
Unit 16 Checking out 
周晏安  
13
2025/12/07─2025/12/13
Review & Quiz 2 周晏安  
14
2025/12/14─2025/12/20
Final oral presentation 周晏安  
15
2025/12/21─2025/12/27
Final oral presentation 周晏安  
16
2025/12/28─2026/01/03
Final oral presentation 周晏安  
17
2026/01/04─2026/01/10
依學校規定第17~18週表定為教師彈性補充教學 周晏安  
18
2026/01/11─2026/01/17
依學校規定第17~18週表定為教師彈性補充教學 周晏安  
6.成績評定及課堂要求
1. Attendance 15% 2. Class Participation and Exercises 10% 3. Vocabulary Quizzes 15 % 4. Homework 10% 5. Mid-term Exam 25% 6. Final Exam 25% 
1. To successfully complete a language course, attending class regularly and participating actively are essential. Missing class, arriving late, or half-hearted participation in class work will negatively impact your participation/attendance grade. Late arrival to class is counted as a partial absence and will result in points being deducted from your attendance grade.Six or more absences will generally result in failure of the course. 2. You will submit weekly homework/assignments either on our course website located at our NQU e-learning platform or in class. These weekly assignments will focus on unit exercises in textbooks. 3. Cell phones should be set to silent and out of sight. Laptops should also be put away. If we are engaged in an activity where you need to use the dictionary or any other app in your cell-phone or your laptop, I will let you know. Otherwise, they should be out of sight. 4. Please be respectful during oral presentations and classroom discussions. When somebody is speaking (a classmate or the teacher), listen carefully. Do not talk to the person sitting next to you or check your phone or computer. 
1. Extra points will be given in the early-bird card in the class. 2.If you send me an email, I will try to respond within 48 hours if it is a question that requires a short answer. If your question requires a long answer, please make an appointment at my office hours. 
8.永續發展目標(SDGs)SDG4 優質教育、SDG8 合適的工作及經濟成長
9.大學社會責任(USR)關聯性:高